Archivos de Categoría: AI News

Americans compete with automated bots for best deals this holiday season: «It’s not a good thing for society»

WeChat Bots & Their Role in WeChat UX Have you ever tried to buy something online and seen how the product was sold out in a matter of seconds? I was planning to buy a pair of sneakers that had a 60% discount. I even used one of those apps that fills out automatically your […]

What Is Automated Customer Service? How To Guide for Humans

How Automation Can Help Customer Service Agents Talking on the phone or speaking directly with a customer service rep demands more attention, greater formality, and quicker responses. Likewise, customers expect consistency above all else across the different service channels you offer. That doesn’t mean that all channels are equal when it comes to being automated. […]

How AI Is Impacting Customer Service

Six Real-World Examples of AI in Customer Support Another great source of information is the canned responses in your Customerly Project. These are the kind of responses you use with your customers, but you don’t share publicly on a knowledge base. When setting up this technology, it is imperative that customers find the bot user-friendly […]

AWS picks biotech startup for AI accelerator program

Ordaōs Selected to Participate in the AWS Generative AI Accelerator You can be new to AWS and still enhance your already-built startup in our program. AWS Startup Solutions Architects will teach you everything you need to know about how to leverage cloud-based tools and services. To get the most out of the program, you should […]